About

The purpose of Service Design Melbourne (SDM) is to foster and support knowledge sharing on human-centred approaches and outcomes of design through invited speakers, workshops and informal conversations. It is a non-commercial network, focusing on building a community of interest and practice in this area to actively create a space for idea exchange and learn about projects, challenges and opportunities in Australia. It practices and promotes collaboration and collegiality across diverse fields in design, marketing, management, digital technology as well as the academic, business, government and public sectors. In doing so, it aims to provide exposure to and promote the contribution of a holistic approach to Service Design, which includes social innovation, human-centred design and systemic design thinking, that can benefit the public at large.

SDM is facilitated by a committee of passionate individuals. The committee rotates continually as new members join and others exit. In this way, we retain knowledge of the ‘past’ and inject ‘fresh’ ideas into the community.