Service Design 2016 Conference

From our friends at UX Australia:

Service Design 2016 is 2-day event all about designing great services. It is made up of a workshop and a conference, and you can attend one or both.

The conference program will cover a wide range of topics needed for a service design project – strategy and scope, design research, designing end-to-end solutions, case studies about completed services, designing public services, communicating design, influencing related projects and implementing complex services.

The conference will be focused on the Australian service design community, with presentations by local speakers and opportunities to share experiences with each other.

Who is it for?

If you are in a role where your recommendations or decisions determine what service will be provided to people, or how they experience that service, this conference is for you. You might be called one of the following, or manage them:

• Service designer
• Service improvement specialist
• Service strategist
• User experience designer
• Experience architect
• Exhibition or event designer
• Specialist in designing services for health care, education or retail

Or you may be a:

• Product designer
• Design manager
• Service delivery manager
• Change manager
• Project manager (for services projects)
• Implementation specialist
• Product manager

More information available here.

Tags: Andy Polaine, Service Design 2016, UX Australia

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