While there are no specialised University degrees teaching Service Design in Australia, the institutions listed below offer education in relevant skills or postgraduate opportunities in the area. If you’re an educator teaching Service Design please get in touch and we can add you to this list.
The Master of Design Futures is an accelerated post-professional program for experienced designers wanting to apply their skills to strategic and leadership roles. You will develop strategic skills and practices that equip you for leadership roles in traditional design businesses as well as organisations using design as their key strategic means of encouraging innovation. This is a graduate education program for working professionals who want to learn about meaningful, potent and valuable domains for design practice, and to develop the capacity to articulate, frame and deliver the value that design brings to broader contexts of business, government and society.
The Master of Design Strategy and Innovation combines study in design thinking, design management and strategy, systems and complexity thinking, innovation processes, futures forecasting, leadership and advanced sustainability practice. The course is suitable for designers and non-designers who wish to complement their existing skills with the frameworks, strategies, techniques and tools to solve complex problems. Students learn how to integrate design-led strategies into existing practice in business, government agencies, social enterprise and communities. The course prepares students to create, lead and manage new products, systems and services that have a sustainable impact on the economy, society and the environment. They may also undertake study in related areas such as marketing, entrepreneurship and innovation, media and management. Students have the option to participate in study tours and projects with Design Factory Melbourne.
The consultancies below offer short introductory courses in Service Design run by their practitioners. Check their websites for upcoming dates.
Thriving organisations are redefining themselves and identifying new opportunities for meaningful value exchange with their customers. To do this, they are envisioning the future using fundamentally different thinking and being. This requires people who are agile, empathic, and lead with purpose to put customers at the heart of their organisation. They achieve this by embracing a fundamental mindset shift to a human-centred, positive and generative mindset. To do different things, you must think differently. To think differently, you must be different. Huddle Academy supports people adopting a different mindset so you can lead the charge for large organisations by enabling them to be different. Huddle Academy supports this shift in being. We are human beings after all, not human doings.
Meld Studios is an award winning design studio with offices in Sydney and Melbourne. We seek to improve the everyday lives of people as they interact with the world around them. We work with organisations such as Telstra, Qantas, Westpac, AMP, The State Library of Victoria, the NSW Department of Justice, Digital Transformation Agency and the NSW Department of Education and Communities to do just that.
Our hands-on workshops provide a mix of theory and practical activities. The workshops are ideal for anyone charged with helping their organisation become more customer-centred.
The private training providers below offer short introductory courses in Service Design. As these are private providers and these are not accredited courses we recommend researching the background of course tutors before enrolling. Check their websites for upcoming dates.
Our expert-led courses and workshops are designed to help you learn, practice and embed new knowledge, preparing you to shape your career and change the world.
At General Assembly, we are creating a global community of individuals empowered to pursue work they love, by offering full-time immersive programs, long-form courses, and classes and workshops on the most relevant skills of the 21st century – from web development and user experience design, to business fundamentals, to data science, to product management and digital marketing.