Building a community of interest & practice in Service Design.

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LinkedIn

Join our LinkedIn group to connect with community members and start discussions.

Workshop: How to rapidly develop personas to co-create value opportunities
02/09/2015
ServDes Conference 2016: Call for Papers
29/09/2015
Books
Service Design Global Conference 2015
02/10/2015 - 03/10/2015
Symplicit Innovation Bootcamp
14/10/2015
Valuing Design: mapping design impact and value
by Joyce Yee, Hazel White & Lindsey Lennon
Journals
Scaffolding Innovation through Human-Centred Design
by Jacqueline Wechsler
Toolkits
The role of mindset in user centred design
by Zaana Howard & Simon Lawry
Education
Embodying, enacting and entangling design: a phenomenological view to co-designing services
by Yoko Akama & Alison Pendriville
Global SDN: Service Design Award
15/07/2015
4th Korean Conference on Service Design (KCSD)
27/05/2015
UX Breakfast Book Club with Indi Young
25/06/2015
Warts-and-all: the real practice of service design
by Yoko Akama
Agencies
Breaking into the International Service Design Community: Tales from Australia to Berlin
17/06/2015
Cyclehack Melbourne 2015
19/06/2015 - 21/06/2015
Customer Experience 2015
08/05/2015
Design for Business: Research Conference
12/05/2015 - 13/15/2015
Good Design Awards: Service Design
20/03/2015
Global Service Jam Melbourne 2015
27/02/15 - 01/03/15
Huddle Design Week
24/02/15 - 27/02/15
Industry Mingle: Isobar
19/02/2015
February UX Bookclub
10/02/2015
DESIAP: From Things to Services
05/02/15 - 06/02/15
ServDes.2014 Service Futures
09/04/14 -11/04/14

804 community members (and growing)

Yoko Akama Mark Straughan Julia Birks Simon Lawry Kate McCreadyTristan CookeNico Leonard

Our Mailchimp list is our member database, subscribe and you’re part of the community.

Membership is free – but there are some paid events and workshops. Events are hosted at various public and private venues. SDM welcomes any ideas, contributions, facilitation and participation from all of its diverse membership.

You can also join the Service Design Melbourne LinkedIn group to connect with members, start discussions and post jobs.

Collaborate

Would you like to help organise events? Do you have an article or case study you’d like to share? Are you an agency that would like to get involved with the service design community? Anything else we can help with?

We’re always looking for contributors to Service Design Melbourne. Say hello below:

About

The purpose of Service Design Melbourne (SDM) is to foster and support knowledge sharing on human-centred approaches and outcomes of design through invited speakers, workshops and informal conversations. It is a non-commercial network, focusing on building a community of interest and practice in this area to actively create a space for idea exchange and learn about projects, challenges and opportunities in Australia. It practices and promotes collaboration and collegiality across diverse fields in design, marketing, management, digital technology as well as the academic, business, government and public sectors. In doing so, it aims to provide exposure to and promote the contribution of a holistic approach to Service Design, which includes social innovation, human-centred design and systemic design thinking, that can benefit the public at large.

SDM is facilitated by a committee of passionate individuals. The committee rotates continually as new members join and others exit. In this way, we retain knowledge of the ‘past’ and inject ‘fresh’ ideas into the community. If you’re interested in joining the committee let us know!

Partnered by:

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